This is a special feature from PAX Tech's July Cabin Hygiene, Seating & IFEC 2020 edition. The year 2020 has not been – and, most likely, will not be – the year that any of us expected. Of course, I’m referring to the COVID-19 pandemic that, for many months, effectively shut down all aspects of the travel industry, with the aviation industry being particularly hard hit. Even now that some countries have started to flatten the curve and borders are opening up, it is still anti

Laurent Safar, CEO of Adaptive Channel discusses the evolution of inflight engagement in a post-coronavirus world. He discusses why passengers’ fears of the virus will necessitate a safe, contagion-free onboard experience. As part of this, Safar argues that airlines should update their amenities and consider replacing traditional media such as glossy inflight magazines with digital alternatives. Twenty twenty (2020) has not been – and will most likely not be – the year that a